See What Our Customers Are Saying

★★★★★

June 2023

Very experienced with fixing my 1979 MB 450SL

- Steven P.

★★★★★

June 2023

Second  time customer, excellent service .
Highly recommended.



 - Wendell F

★★★★★

June 2023

Always a positive professional experience. Highly recommend.



 - Michael G.

★★★★★

June 2023

very accommodating and very professional.



 - Peter T.

★★★★★

June 2023

Very pleased with service.



 - Gail P.

★★★★★

May 2023

Dead battery. Thursday 1230 pm.  I called. Within 45 min I was on my way. Worth every penny. Tipped my service guy. I made my flight. I cannot thank them more



 - Doug C.

★★★★★

May 2023

Very prompt and through with service

 - Laurice Jean B

★★★★★

May 2023

Absolutely fantastic service. Got an appointment fairly quickly.  Car was serviced in a timely manner and mechanic found another problem that was resolved.  Extremely happy customer.

 -Darren M.

★★★★★

May 2023

Great place!!  Work is done quickly, and they do quality work at decent  prices. Thanks, Jodi



 - Jodell W.

★★★★★

May 2023

Pine Ridge is efficient, knowledgeable and stands behind its excellent work. Customer service is great. I highly recommend their service.

 -Ann C.

★★★★★

May 2023

Amazing customer service, Derrick, Ted and all employees are wonderful. ⭐️⭐️⭐️⭐️⭐️

 - Lurline L.

★★★★★

May 2023

Professional, efficient, service performed to my expectation

 -Lou V.

★★★★★

April 2023

Excellent and prompt work!!!

 - Kurt F.

★★★★★

April 2023

Very pleasant experience. Ted is very professional and helpful.

 -Suzita G.

★★★★★

April 2023

Service is excellent always on time and clean price that reasonable

 - Vasilios P.

★★★★★

April 2023

Ted, was very nice to work with. The shop was clean, they did an oil change on my M3 they made sure they had the correct weight of oil in stock, and the power flushed my brake system. They did all the work in the time that they had said it would take. And they had me on the road all set for another year.

 -Robert M.

★★★★★

April 2023

Service was thorough, complete, friendly and professional.

 - Dan K.

★★★★★

April 2023

The work was carried out in a timely manner & the vehicle was ready for pickup when they saiid it was. The only criticism was the cost of the repair! I had the same work carried out about 5-6 years ago and the cost was half of what I had to pay recently $635 was to much!! 🤔

 Colin B

★★★★★

April 2023

Service is excellent , very professional, fair prices , attention to detail and Derrick the owner so helpful with knowledge and experience, great place to trust to repair my car !!

 - Martha L.

★★★★★

April 2023

The Owner/ Top Magic Man, Derek is the Best Mechanic in Naples, Very Honest and in my Mind, knows exactly what he is doing 🙏🏽❤️🇺🇸Thank You Derek and his guys are fabulous too, Trust them Completely, ! He’s been working on my 350-Z for
7 years  😉

KK "Dosks" P.

★★★★★

April 2023

Excellent service - was provided a cost estimate within hours after dropping off my SUV and the job was completed by the end of the day.

 - Stephen M.

★★★★★

April 2023

Very happy with their service. Repairs were more complicated than expected. However they honored their original estimate

Mehdi Habibi

★★★★★

April 2023

Great place to have someone work on your car.  Very knowledgeable

 - Bob.

★★★★★

April 2023

Outstanding diagnostic service. I had brought my Mercedes Benz to 2 other repair shops in the last year to fix an intermittent rough idle and hesitant acceleration. Pine Ridge found the problem within 90 minutes and the car was repaired that day.  Highly recommend this group.  Very professional and clear explanation of the vehicle repair needed

Mark S.

★★★★★

March 2023

Great service and a reliable business.

 - Jami Y.

★★★★★

March 2023

As always, they addressed the issues promptly and efficiently and at a reasonable price.

Ian D.

★★★★★

March 2023

I scheduled my B maintenance service for my Mercedes. They did the work in a timely fashion, called when ready and charged me a fair price. I was very pleased. If I had a complaint it would be that the car was still dirty when I picked it up. With a car wash next door I’d think a deal could be made between the owners to clean cars up before completion was finished. Other than that I was very pleased and highly recommend them and their work.

 - Bettie H.

★★★★★

March 2023

Great and knowledgeable staff and service. The owner is very courteous and helpful. Would recommend this shop for anyone with a BMW, Mercedes or Lexus. Your car is in great hands here.

Javier R.

★★★★★

March 2023

New set of tires
Excellent service and customer relation
Ted did great job.  I aways feel comfortable dealing with Ted that the job will be finished correctly
Thanks for being there
Jim

 -Jim C.

★★★★★

March 2023

This is where I'll be taking the current BMW and any others I own. Again good people are hard to find, look here.

Bill F.

★★★★★

February 2023

Great diagnosis and prompt service

 -Victor G.

★★★★★

February 2023

It was my first visit. Rich introduced me to your services and welcomed me appropriately. Val serviced my vehicle efficiently and took the time to show me and explain to me what he did and potential future issues. He was very knowledgeable. Ted checked me out and explained my vehicle’s condition fairly. He made recommendations honestly in my opinion, with common sense and no hard sell. Very refreshing!
I will certainly return to this shop for all of my future service and repair needs.
Bob Dobies

Bob D.

★★★★★

February 2023

Had oil change and complete annual service. Excellent customer service and quick turnaround.

 -Jeff S.

★★★★★

February 2023

Service completed while I waited! Courteous and helpful! Highly recommend!

Gay C

★★★★★

February 2023

Fast and efficient service. Explained the process clearly and got everything back to working order.

 -David V.

★★★★★

February 2023

Appointments highly recommended. Diagnosis, needed new front brakes, Service was swift and accurate.  I have been a customer for 5 years now and always had courteous service. The job was done right the first time

Vincent M.

★★★★★

February 2023

Excellent service at a fair price.

 -Daniel S

★★★★★

February 2023

What a great shop...Derrick. Val and Ted were amazing. They fixed my X5 and went above and beyond.  Highly recommend

Charlotte C.

★★★★★

February 2023

Not only are they good, more importantly they are honest with great service. Highly recommend

 -Tom B.

★★★★★

February 2023

On time service, well explained at a fair price

John L.

★★★★★

February 2023

These guys are top notch, trustworthy and efficient.  Would not consider taking my BMW anywhere else.

 -David R.

★★★★★

February 2023

im and the guys were excellent good quality service..thank you

JR

★★★★★

January 2023

I've been very satisfied with the service my vehicle gets at Pine Ridge Imports. The work is done right, the prices are fair, and they communicate very well. Ted, the service manager explains everything and lets you know what is needed.

 -Mike K.

★★★★★

January 2023

We had a power steering leak on our 2002 Lexus RX300 [20 yr old]. We initially checked in with a gas station garage which quoted over $2k in parts for an engine oil leak however they were reluctant to do the work due to the age, which we understood. We were ready to just sell for salvage when we decided to get another opinion & went to Pine Ridge Imports. They located the leak which was a power steering fluid leak. They quoted us a very reasonable price for parts/labor which actually turned out to be less than estimated due to the leak being easier to repair. Cannot tell you how pleased we are with such honesty and integrity! We realize the car is coming to its end of life however we can enjoy it for a little longer and not be rushed into purchasing a new car right away. Highly recommend this business. Thank you.

Tammy S.

★★★★★

January 2023

Great Crew to work with!  They are the best!

 -Lois A.

★★★★★

January 2023

Sunroof on our 2008 CLK wasn’t working properly.  Gents at Pine Ridge cleaned/lubricated the track, synchronized the control and gave me lesson on how to do it myself in the future (we store the car at our vacation property by disconnecting the battery, which apparently can cause the issue we experienced).  Not only does it now work like a champ, we now know the procedure to correct the issue should it arise again!  First class shop!

Kris B.